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Rules engine

Use these docs to configure and manage event based automations. This section of the docs, and the Rebilly product, is mainly used by Customer Support Agents and Software Developers.

All events in Rebilly are accessible through the rules engine. You can configure automations to trigger when specific events occur. Each event maintains a list of automations that are to be executed under specified conditions when the event occurs. These lists of automations are called rulesets. Rulesets are executed in the order they are listed on the event. Draft rulesets provide a means of testing, and comparing changes with the active ruleset before publishing.

There are two methods of creating automations in Rebilly:

  • Rules: Can be configured to stop subsequent rules in the event list from being executed.
  • Binds: Can be configured to always execute, regardless of rule-based events. Use this automation type when you want to ensure an automation always executes when an event occurs.

Actions are tasks that execute when an event with a configured rule or bind occurs. For a list of available actions and how to configure them on available events, see Actions. To view available events, see Events.

To configure event based email notifications, see Email notifications.