Task 15: Log a dispute
Docs: Mark a transaction as disputed.
Here is a short video tutorial marking a transaction as disputed:
Use Rebilly to log a dispute.
- Customer name: Jarvis Wooten
- Invoice #1
- Type: First chargeback
- Status: Under review
- Posted time: 2 days before today's date.
- Deadline time: 1 week from today's date
- Currency: USD
- Amount: Full amount
- Dispute reason code: 13.1 Merchandise/Services not received
- Acquirer reference number: 12345
- Case ID: 7AT8j876
- Customer name: Dorothy Casillas
- Invoice #1
- Type: First chargeback
- Status: Response needed
- Posted time: Today's date
- Deadline time: 2 weeks from today's date
- Currency: USD
- Amount: Full amount
- Dispute reason code: 13.5 Misrepresentation
- Acquirer reference number: 12345
- Case ID: 9MKY5224