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Blocklists
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Blocklists

Use blocklists to prevent fraud and criminal activity. Blocklists are lists of customer attribute values that are blocked from buying from you. For example, if a customer attempts to make a purchase from you with a credit card or fingerprint that is in a blocklist, the transaction is blocked and will not be processed.

Before a new transaction is processed in Rebilly, blocklists are examined to check for attributes related to the entity. If a match is detected, the operation is aborted.

You can create blocklists based on specific customer attributes or automatically create blocklists based on specific events.

Blocklist attributes

Rebilly provides the following blocklist attributes:

  • Address: House number and ZIP code of the customer's address.
  • BIN: The Bank Identification Number (BIN) of the payment card being charged.
  • Country: Country where the customer is making the purchase, and of the payment card billing address.
  • Customer ID: Rebilly customerId of the customer making the purchase.
  • Device fingerprint: A string holding information about the software and the device used by the customer making the purchase.
  • Email: Email address of the customer making the purchase.
  • IP address: IP address of the customer making the purchase.
  • Payment card: Payment card number being charged.

Create a blocklist

This process describes how to blocklist customers based attributes.

To automatically blocklist customers when specific events occur, see Automated blocklists.

  1. In the left navigation bar, press Automations .
  2. In the Risk section, press Blocklists.
  3. Press Create blocklist.
  4. In the Blocklist type dropdown, select an attributes to blocklist.
  5. Enter blocklist attribute information.
  6. In the TTL (Time to Live) field:
    • To create a temporary entry, enter a value in seconds.
    • To create a permanent blocklist, enter 0 or leave this field blank.
  7. Press Save blocklist.

Blocklist a customer in data tables

To blocklist a customer in data tables, see Add customer data to a blocklist.

View active blocklists

  1. In the left navigation bar, press Automations .
  2. In the Risk section, press Blocklists.

Automated blocklists

Use automated blocklists to automatically blocklist customers when specific events occur.

Automated blocklist types

Rebilly provides the following automated blocklist types:

  • Customer ID: Rebilly customerId of the customer making the purchase.
  • Email: Email address of the customer making the purchase.
  • Fingerprint: A string holding information about the software and the device used by the customer making the purchase.
  • IP address: IP address of the customer making the purchase.
  • Payment card: Payment card number being charged.

Create an automated blocklist

This process describes how to create a blocklist that automatically blocks customers based on specific customer attributes when a specific event occurs.

  1. In the left navigation bar, press Automations .

  2. In the Risk section, press Blocklists.

  3. In the top right of the page, press Automated blocklists.

  4. Press Create automated blocklists or Update automated blocklists.

  5. Select from the following:

    • Create predefined blocklists

      Select this option to create automated blocklists based on predefined events.

      1. In the Predefined blocklists section, select from the following:
        • Dispute created: Use this option to automatically blocklist customers when disputes are created. For example, when a customer disputes a transaction.
          To configure this option, turn on the Dispute created toggle.
        • Transaction processed: Use this option to automatically blocklist customers based on transaction results. For example, when fraud-related declines occur.
          To configure this option, turn on the Transaction processed toggle.
      2. In the Type dropdown, select an attribute to blocklist.
      3. In the TTL (Time to Live) field:
        • To create a temporary entry, enter a value in seconds.
        • To create a permanent blocklist, enter 0 or leave this field blank. \
      4. To add multiple blocklist types, press + Add type.
      5. Press Save automated blocklist.
    • Create custom blocklists

      Select this option to create automated blocklists with names that help you identify the automation in the list of automations, and conditions that specify when to trigger the blocklist.

      1. In the Custom blocklist section, press Add custom blocklist.
      2. In the Name field, enter a unique name for the blocklist.
      3. In the Event dropdown, select an event that triggers the blocklist.
        • To automatically blocklist customers when disputes are created, select the Dispute created event.
        • To automatically blocklist customer based on transaction results, select the Transaction processed event.
      4. Specify conditions that determine when the event triggers the automation: Clear the No conditions checkbox and specify a filter condition. To add multiple conditions, press + Add filter. All filter conditions must be true for the automation to trigger.
      5. In the Blocklist type dropdown, select an attribute to blocklist.
      6. In the TTL (Time to Live) field:
        • To create a temporary entry, enter a value in seconds.
        • To create a permanent blocklist, enter 0 or leave this field blank. \
      7. To add multiple blocklist types, press + Add type.
      8. Optionally, to add multiple custom blocklists, press Add another custom blocklist.
      9. Press Save automated blocklist.

Manage automated blocklists

This process describes how to edit, activate, deactivate, and delete automated blocklists. To manually add customer data to a blocklist, see Add customer data to a blocklist.

  1. In the left navigation bar, press Automations .

  2. In the Risk section, press Blocklists.

  3. In the top right of the page, press Automated blocklists.

  4. Select from the following:

    • Edit automated blocklists
      1. In the top right of the page, press Update automated blocklist.
      2. Make your changes.
      3. Press Save automated blocklist.
    • Activate or deactivate automated blocklists
      1. In the Automated blocklists table, locate the automated blocklist you want to activate or deactivate.
      2. In the Status column, turn the toggle on or off.
    • Delete automated blocklists
      1. In the Automated blocklists table, locate the automated blocklist you want to delete.
      2. On the right of the automated blocklist, press Delete .
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